Jessika Richter
Associate senior lecturer
A Process Approach to Product Repair from the Perspective of the Individual
Author
Summary, in English
Product repair plays an important role in the realisation of a circular economy (CE) and sustainable consumption, yet little is known about what repair entails for individual product owners or users, particularly in a realised CE. This paper proposes a comprehensive approach by conceptualising repair as a multi-stage, cyclical process, shaped by previous experiences and, in turn, impacting future repairs. Moreover, we acknowledge and consider that the repair experience is determined by both internal (to the individual) and external (environmental) factors, which overlap in the individual’s interpretation of the process, primarily as perceived cost vs. benefits. Using a literature review, the role of the individual and key factors influencing the repair experience are discerned and organised according to their relevance within the process. This comprehensive perspective of the repair experience of individuals generated a wide range of insights, including the existence of general vs. specific factors and the prevalence of themes in the repair process. Implications for the upscaling of repair and future research are suggested.
Department/s
- LTH Profile Area: Circular Building Sector
- The International Institute for Industrial Environmental Economics
Publishing year
2023-09
Language
English
Pages
1327-1359
Publication/Series
Circular Economy and Sustainability
Volume
3
Issue
3
Document type
Journal article
Publisher
Springer
Topic
- Social Sciences Interdisciplinary
- Business Administration
Keywords
- Circular economy
- Consumer behaviour
- Durability
- Repair
- Sustainable consumption
Status
Published
ISBN/ISSN/Other
- ISSN: 2730-597X