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Nancy Bocken

Visiting professor

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Understanding environmental performance variation in manufacturing companies

Author

  • Nancy Bocken
  • David Morgan
  • Steve Evans

Summary, in English

Purpose: Sustainability is an area of increasing interest for industry and its stakeholders, and some companies now aspire to address sustainability issues (e.g. carbon emissions) at strategic and operational levels. As companies are exploring the issues, they attempt to embed sustainability in their planning and management systems. It is at this point that the domains of environmental concern and performance management meet. The research questions explored in this paper are: what is the size of environmental performance variation? What are the challenges for sustainability performance management in practice? Design/methodology/approach: First, interviews in manufacturing companies were conducted to understand the size of environmental performance variation. Subsequently, a survey, interviews and a workshop were conducted with ten organisations to gain insight in environmental performance management in companies. Findings: It was observed that, across three sectors, environmental performance between manufacturing plants differed up to 500 per cent between worst and best performing factories which make similar products using similar technology, all in well-run companies which have environmental management programmes in place. This means that learning within the company between different sites is important but can be difficult. Some initial success stories observed include a quid-pro-quo approach between factory sites (teach-learn-do-teach) and dedicated individuals (champions) in factories who strive to make year-on-year efficiency improvements. Originality/value: The paper gives insights in the size of environmental performance variation, self-reported by internal company specialists in sustainable manufacturing, and sustainability performance management in practice.

Department/s

  • Department of Biomedical Engineering

Publishing year

2013-10-10

Language

English

Pages

856-870

Publication/Series

International Journal of Productivity and Performance Management

Volume

62

Issue

8

Document type

Journal article

Publisher

Emerald Group Publishing Limited

Topic

  • Environmental Sciences

Keywords

  • Eco-efficiency
  • KPIs
  • Performance management
  • Performance measurement
  • Supply chain
  • Sustainability

Status

Published

ISBN/ISSN/Other

  • ISSN: 1741-0401