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Customer satisfaction: review of literature and application to the product-service systems

Author:
  • Oksana Mont
  • Andrius Plepys
Publishing year: 2003
Language: English
Links:
Document type: Report
Publisher: Society for Non-Traditional Technology, Japan

Keywords

  • Social Sciences Interdisciplinary

Other

Published


International Institute for Industrial Environmental Economics (IIIEE)

Lund University P.O. Box 196, 22100 Lund, Sweden
Visiting Address: Tegnérsplatsen 4,Lund

Telephone: + 46 46 222 00 00 Fax: + 46 46 222 02 10